It seems simple enough, but I hope that we all share a resolution this year and every year: Be Kind. Stay Positive.
There are very few situations in life and business where a little kindness and positivity can’t help. When a mistake is made, humility and kindness go a long way. Likewise with communication mishaps or misunderstandings.
Kindness and a spirit of curiosity vs judgment is essential in conflict and when dealing with uncharted territory as well. There are very few things that are irreparable. They may take work to correct – and sometimes a LOT of work, but very few things can’t be fixed, and if we can all keep that in mind, I think we’ll treat each other a lot differently.
Assuming AND COMMUNICATING positive intent can be the difference behind “We are trying this new process to improve the business, and we are excited about it – please provide feedback along the way so we can make sure we all succeed!” vs. “Look, don’t shoot the messenger. They have no idea how much work we already have to do, and now they are changing it AGAIN. I tried to go to bat for you, but they don’t listen to me, either.” Positivity and kindness – difference makers.
If you lead teams, you represent the organization for them. Resolve to be a positive representation of the organization. If you are optimistic for the future of your department and the organization, your team will take their cues from you. Let’s all aim to build more bridges, lift our teams up, and to begin 2019 with 365 chances to have a fresh perspective each day. We will inevitably catch ourselves not living this value. Forgive yourself and do better the next day.
Be kind and stay positive – to yourself and others.